Following the changes made to the site, and in particular the introduction of the "Payments" page on 16 January, the "Payment sent" and "Payment received" tracking icons can no longer be manually t...
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Users who found it helpful : 7 of 35 Read the article
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Delcampe started improving the payment system on 16 January 2024. This article explains the changes made as well as future changes. Changes have been made to the existing fees history and a new tab...
Users who found it helpful : 6 of 63 Read the article -
The "Payments" tab - the tutorial
Published in PaymentsIn this article, you'll find a tutorial created by our Customer Service team to help you better understand the new tab available on the site: the "Payments" tab. We invite you to discover it withou...
Users who found it helpful : 10 of 71 Read the article -
Change in the reception of messages from the site
Published in NewsWe have noticed that many members are receiving messages from the site as spam in their personal mailboxes. In order to improve the delivery of these messages, we have decided to stop sending the "...
Users who found it helpful : 329 of 418 Read the article -
Incident Management
Published in NewsWe are aware that when one of our services is not operational, your ability to process your transactions is reduced. That's why we strive to resolve these issues quickly. The purpose of this articl...
Users who found it helpful : 33 of 101 Read the article