Since June 29, 2026, it is no longer possible to add funds to your Delcampe balance.
From now on, all payments are made directly when settling the payment request.
From now on, all payments are made directly when settling the payment request.
This article covers the following topics:
- What is changing in practice?
- What happens to my existing balance?
- Is there any change regarding payment methods?
- Need help based on your payment method?
What is changing in practice?
- Balance top-up is no longer available
- You pay your purchases directly
- Payment methods remain the same
In practice:
Rest assured, this has no impact on your payment methods or the way you pay.
Payment methods (card, bank transfer, etc.) have always been directly available in the payment request.
Balance top-up was simply an alternative that allowed you to add funds in advance and use them later.
This change simplifies the payment process and saves you time.
Previously, if you were used to topping up your balance to pay for your items, you had to return to the payment request to use that balance and complete your payment.
You can now settle your payment request in a single step, using the available payment methods.
What happens to my existing balance?
If you still have a balance, you can continue to use it for your payments. If you prefer to recover the amount you added, you can do so within a period of 13 months by clicking the "Recover" button below the top-up transaction.
Is there any change regarding payment methods?
No, payment methods remain the same. In addition to the payment methods integrated with Mangopay (bank transfers, credit cards and other direct payment methods), you can also choose to pay with PayPal (provided that your seller accepts this payment method).
Need help based on your payment method?
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