Account, settings & notifications

Registration, login & verification

• I want to recover my balance. How do I verify my identity?
• Signing up as a private member
• Signing up as a professional member
• Best practice for sending my identity document
• Login to my account
• SMS check

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Registration & login issues

• I can't log in
• I forgot my nickname
• I forgot my password
• Suspending and closing accounts

Account settings & data management

• Change my nickname
• Change my password
• Change my email address
• Change your mailing address
• How do I change my business information?
• Temporary absence

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Communication, e-mails & notifications

• Email notification management

Club+ membership

• I had a Club+ subscription. What happened to my subscription?
• What is a store subscription?
• I've been given a free store subscription, what do I have to do now?
• I'm happy with the store subscription offered and would like to keep it
• I'm not happy with the store subscription offered, I'd like to put more items up for sale
• I'm not happy with the store subscription, I'd like to put fewer items up for sale

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Advertising & promotion

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