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Buy

How to buy?

  • What shipping charges do you have to pay when you make a purchase?
  • How to buy
  • How to use the search function?
  • Search types
  • Buying an item
  • Place a bid
See all 18 articles

Questions about a sale?

  • Contact a seller
  • Ask a question about a sale
  • What does the term “private” mean for a sale?
  • Ask a question
  • Recommend an item to another member
  • Sharing a sale on social networks
See all 7 articles

Payment & management of my purchases

  • How do I manage my purchase tracking?
  • How to pay your seller
  • How to recover the information needed to pay for your purchase
  • How do I export my purchases?
  • View my purchase statistics
  • View my purchased items
See all 9 articles

Favorites & watched items

  • My watching list
  • Add or delete an email alert for a favorite
  • Add or delete a reminder for a watched item

Auction Houses

  • How can I distinguish between a sale organized by an Auction House and a Marketplace sale?
  • How can I buy an item from an auction house?
  • My bids on Auction houses catalogs

Solve buying issues

  • Why am I limited in my purchases?
  • How to no longer mark items as “Received”
  • Opening a dispute with my seller
  • I have not heard from my seller
  • What should I do if I don't receive a payment request?
  • I didn’t receive my lot. What should I do?
See all 12 articles
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