If you have placed a bid by mistake, you can withdraw it under certain conditions. If all the conditions are met, you can cancel your bid easily on the item page. The following criteria have to be ...
The seller will have to cancel the sale on the website. They have the right to evaluate you negatively, as the sales contract has been breached. If you have placed a bid by mistake but are unable t...
This article covers the following topics: Why are there purchase limits? How is it possible to remove these limits? Why are there purchase limits? The limits are intended to protect you personall...
If you have erroneously indicated that you have received an item, the transaction will show up under the tab “Received” of your purchases page and the “Item received” icon will be checked. To no lo...
If you experience any issues with a seller, you can open a dispute to try to reach a direct resolution. This process allows you to clearly explain your situation and find an amicable solution. ⚠️ T...
An item purchased can only be paid for if you have received a request for payment from your seller. The seller has 7 days from the end of the sale to send the payment request.Until you receive it, ...
This article is currently being updated. The information it contains may no longer be accurate.Thank you for your understanding. Delcampe lets you initiate a dispute if you don’t receive your lot a...
Delcampe provides the option of initiating a dispute if the lot you receive doesn’t match its description.When you open a dispute, you will be in direct contact with your seller.The Delcampe Team w...
Delcampe lets you initiate a dispute if you receive a feedback which you believe is unjustified.When you open a dispute, you will be in direct contact with your seller.The Delcampe Team will only b...
This article covers the following topics: My seller’s account is suspended. My payment has not been sent My seller’s account is suspended. My payment has been sent My seller’s account is closed. M...
When you put a seller on the blacklist, you will no longer see the items they put up for sale. There are several options open to you: Via the “My blacklists: sellers" page Via a search or category...
The Delcampe website offers you a direct access to collectibles from all over the world. You will sometimes notice descriptions of items in a different language than yours. This is why an automatic...