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Management of my purchases

  • How do I manage my purchase tracking?

    Published in Buy

    You can manage the items you have bought on Delcampe via the "My purchases" page.This page is divided into different sections that each represent a stage in your purchase tracking. Thus, you can ea...

    Users who found it helpful : 56 of 122 Read the article
  • How can I give my seller a feedback?

    Published in Buy

    You can rate a transaction by giving your seller a score of 100 %, 75 %, 50 %, 25 % or 0 %. You can also choose “Comment only”, a neutral rating that does not affect the seller’s average. This aver...

    Users who found it helpful : 8 of 26 Read the article
  • How can I modify the feedback I gave to my seller?

    Published in Buy

    Conditions for being able to modify a feedbackYou can modify a feedback only if: you are still within 90 days after the sale was closed; you increase the rating or switch to “Comment only”.Examples...

    Users who found it helpful : 18 of 39 Read the article
  • Archive a purchase

    Published in Buy

    On the ‘My purchases’ page, the items you have purchased and the payment requests you have received are divided into different tabs depending on the status of the transaction. You have the option o...

    Users who found it helpful : 4 of 15 Read the article
  • Unarchiving a purchase

    Published in Buy

    If you have archived a purchase or a complete payment request and wish to unarchive it, you can do so via "My purchases" page. To unarchive a purchase Go to the "My purchases: Archived" page Find ...

    Users who found it helpful : 6 of 13 Read the article
  • View my purchase statistics

    Published in Buy

    View your purchase statistics by selecting your period from the scrolling menu. Several options are available, including the personalized period. It enables you to configure a date range. The stati...

    Users who found it helpful : 5 of 15 Read the article
  • Where to find my purchases?

    Published in Buy

    The items you purchases the last two years can be found in the page "My purchases".This page is divided into different sections that each represent a stage in your purchase tracking. The different ...

    Users who found it helpful : 14 of 43 Read the article
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