Sell

How to sell?

• How do I create my shop and configure my sale settings?
• The selling process
• Selling via the selling form
• Configure your sales conditions and fees
• Personalising my shop
• Authorize buyers to pay without waiting for the payment request

See all 9 articles

Fee templates

• How can I calculate the shipping fees for my sales automatically?
• What are the advantages of fee templates?
• How to create a fixed price fee template?
• How to create a weight-based fee model?
• How to create a fee template based on the quantity of the items sold?
• How to create a fee template based on total invoice amount?

Easy Uploader

• Listing your items with Easy Uploader
• How do I create a file to list my items with Easy Uploader ?
• How do I use my Lister files with Easy Uploader?
• I'm using Easy Uploader, but some of my images couldn't be retrieved. What should I do?

Managing my sales

• Transferring sales from one account to another
• Applying a fee template to my ongoing sales
• How can I sort my sales listings?
• Modifying a sale
• Closing a sale without bids
• Closing a sale with bids earlier

See all 21 articles

My sale tracking

• How can I manage my sale tracking?
• Sending a payment request
• Change my payment request
• How to send a payment reminder
• How to group payment requests from a buyer?
• Archive and unarchive a payment request (seller)

See all 8 articles

Payment & Delcampe fees

• Credit my Delcampe account
• Delcampe rates
• Cancel a sale
• Cancel a payment request
• How are sales cancellation requests processed?
• Cancel a sale cancellation request

See all 7 articles

Contact, questions & reporting

• Contacting my buyer

Solve sales-related problems

• I can’t find the item I put up for sale
• I mistakenly marked the payment as received from my buyer, what should I do?
• I mistakenly marked the item as sent to my buyer, what should I do?
• I have sold an item and my buyer's account is suspended or closed
• How do I blacklist a buyer?
• Opening a dispute with my buyer

See all 10 articles