Sell

How to sell?

• How do I create my shop and configure my sale settings?
• The selling process
• Selling via the selling form
• Configure your sales conditions and fees
• Personalising my shop
• Authorize buyers to pay without waiting for the payment request

See all 10 articles

Fee templates

• How can I calculate the shipping fees for my sales automatically?
• How to create a fixed price fee template?
• How to create a weight-based fee model?
• How to create a fee template based on the quantity of the items sold?
• How to create a fee template based on total invoice amount?

Managing my sales

• Applying a fee template to my ongoing sales
• View my items for sale
• How can I sort my sales listings?
• Restart my sales
• How to create a similar sale?
• I received a lower bid. What can I do?

See all 18 articles

My sale tracking

• How can I manage my sale tracking?
• Send a payment request
• Change my payment request
• How to send a payment reminder
• How to group payment requests from a buyer?
• Archive and unarchive a payment request (seller)

See all 8 articles

Payment & Delcampe fees

• Credit and check the balance of my Delcampe account
• Delcampe rates
• Cancel a sale
• Cancel a payment request
• Check the status of my cancelled sales
• How are sales cancellation requests processed?

See all 8 articles

Contact, questions & reporting

• Contact my buyer

Solve sales-related problems

• I can’t find the item I put up for sale
• A member can’t bid on one of my sales because of their country of residence
• How to no longer mark a payment as "received"?
• How to no longer mark an item as "sent"?
• I have sold an item and my buyer's account is suspended or closed
• How do I blacklist a buyer?

See all 11 articles