In order to send a payment reminder:
- Go to dans My sale tracking: Invoiced
- Find the concerned transaction. If necessary, refine your search by using the search engine and the drop-down menu options:
- Click on "More"
- In the drop-down menu, select "Send a reminder": the buyer will receive a payment reminder.
Tip: It is also possible to send your payment reminder from the item page. To do so, start the process in step 3.
Warning: A payment reminder can only be sent 7 days after the initial payment request or invoice.
Was this article helpful?12 out of 12 found this helpful
Have more questions? Submit a request