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Pay for my purchase

  • What is the purpose of the bank account visible in my account?

    Published in Payments

    To simplify payment by bank transfer via Mangopay, our payment partner, each member whose account currency is in Euro has been assigned a personal sub-IBAN. This corresponds to an extension of the ...

    Users who found it helpful : 43 of 151 Read the article
  • I can no longer top up my balance: why?

    Published in Payments

    Since June 29, 2026, it is no longer possible to add funds to your Delcampe balance.From now on, all payments are made directly when settling the payment request. This article covers the following ...

    Users who found it helpful : 9 of 32 Read the article
  • How to pay my seller?

    Published in Payments

    A purchased item can only be paid for if you have received a payment request from your seller. If your seller has sent you a payment request, you'll find it in the "My purchases: To pay" tab. Howev...

    Users who found it helpful : 35 of 117 Read the article
  • I made a purchase and I want to pay with PayPal. What should I do?

    Published in Payments

    Payment by PayPal is only possible if your seller has configured their account to accept this type of payment. In this case, this is visible on the sale and in the payment request. To pay for your ...

    Users who found it helpful : 48 of 182 Read the article
  • I made a purchase and I want to pay with my bank card. How can I do it?

    Published in Payments

    If you have linked your bank card to Mangopay, you can use it to pay for your purchase.If you haven’t linked a card yet, click on “Add a Visa / Mastercard” or “Add a Maestro card (except Visa)” and...

    Users who found it helpful : 63 of 210 Read the article
  • I can’t pay with my bank card, what should I do?

    Published in Payments

    If your card payment does not go through or is refused, several security mechanisms may be the cause.In most cases, it is not possible to determine with certainty the exact origin of the block wit...

    Users who found it helpful : 4 of 16 Read the article
  • I made a purchase and I want to pay by bank transfer. What should I do?

    Published in Payments

    If you wish to pay by bank transfer, you must use the dedicated Mangopay function. Contrary to paying by credit card or using a direct payment method, this payment method is not immediate. Payment ...

    Users who found it helpful : 46 of 257 Read the article
  • I can no longer find the option to pay my seller by bank transfer. What should I do?

    Published in Payments

    As a reminder, the option to pay for your purchase by bank transfer is only available if the currency of your account is the euro.In some cases, even if your account is in euros, the "Bank Transfer...

    Users who found it helpful : 21 of 109 Read the article
  • I have paid my seller by bank transfer, but they still haven't received the money. What should I do?

    Published in Payments

    Bank transfer payments are not instantaneous, unlike credit card payments, for example. Therefore, it is normal that your seller does not receive your payment immediately. The usual time frame for ...

    Users who found it helpful : 17 of 109 Read the article
  • I made a purchase and I want to pay with my available balance. What should I do?

    Published in Payments

    If your balance allows you to pay for your purchase, it will automatically appear in the payment request. To pay for your purchase using your available balance Go to "My purchases: Awaiting paymen...

    Users who found it helpful : 29 of 104 Read the article
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