Buy

How to buy?

• What shipping charges do you have to pay when you make a purchase?
• How to buy
• Buying an item
• How to use the search function?
• How to buy an item at auction?
• How to buy a fixed-price item?

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Questions about a sale?

• Contact a seller
• Ask a question about a sale
• Ask a question
• Recommend an item to another member
• Sharing a sale on social networks
• How can I report a sale?

Payment & management of my purchases

• How do I manage my purchase tracking?
• How to pay your seller
• How to recover the information needed to pay for your purchase
• How do I export my purchases?
• View my purchase statistics
• View my purchased items

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Favorites & watched items

• My watching list
• Add or delete an email alert for a favourite
• Add or delete a reminder for a watched item

Auction Houses

• How can I distinguish between a sale organised by an Auction House and a Marketplace sale?
• How can I buy an item from an auction house ?
• My bids on Auction houses catalogues

Solve buying issues

• How can I cancel my bid or my purchase?
• I am past the deadline to cancel my bid, what should I do?
• Why am I limited in my purchases?
• I have mistakenly indicated that I received some items, how can I go back?
• Opening a dispute with my seller
• What should I do if I don't receive a payment request?

See all 12 articles