The follow-up of the items you have sold on Delcampe is done through your sold items.This page is divided into different sections that each represent a stage in your sale tracking. Thus, you can ea...
When creating your shop, you can choose to automatically send your payment requests. This feature allows you to save a considerable amount of time because, as soon as the sale is completed, your pa...
As long as the payment request is not paid, it is possible to make the following changes: add one or more new shipping methods remove one or several items from the list reduce the cost of pre-dete...
You can send a payment reminder 7 days after the initial payment request. To send a payment reminder Go to "My sold items: Invoiced" Find the concerned transaction. If necessary, refine your searc...
Purchases from the same buyer are automatically grouped together in certain cases. If this has not happened, you have the possibility to group the items yourself in one payment request as long as y...
On the ‘My sold items’ page, the items you have sold and the payment requests you have sent are divided into different tabs depending on the status of the transaction. You have the option of archiv...
If you have archived a sale or a complete payment request and wish to unarchive it, you can do so via "My sold items" page. To unarchive a sale Go to the "My sold items: Archived" page Find the so...
The United Kingdom requires marketplaces such as Delcampe to collect import VAT on goods sold to British individuals by professionals located outside the United Kingdom for any shipment up to GBP 1...
Since 1 July 2021, the European Union requires marketplaces, such as Delcampe, to collect import VAT on goods sold to European individuals by professionals located outside the EU, for any shipment ...