This service is available to all sellers and will enable you to apply a fee template, regardless if they are already associated with a template. You can decide to apply a specific fee template to a...
Managing my sales
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Applying a fee template to my ongoing sales
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How can I sort my sales listings?
Published in SellThis article explains how to sort your sales listings. You can sort your items on the following pages: your ongoing sales your ongoing sales with bids your lower bids received your grouped bids re...
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Modifying a sale
Published in SellAs long as no bid is placed, you can change all the settings of an ongoing sale. To modify a sale Go to the item page Click on "Modify" on top of the page On this new page, similar to the selling ...
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Closing a sale without bids
Published in SellIf you want to close a sale which does not have any bids, you can close it immediately. To close a sale without bids Go to the item page Click on "Close" at the top right of the page Click on "Con...
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Closing a sale with bids earlier
Published in SellIf you want to close a sale with bids, there are three important points to consider:1. Where the remaining time is more than 24 hours, it is possible to request early closure of a sale with bids, b...
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Closing several sales simultaneously
Published in SellIf you want to close several sales, it is possible to close them all at once. To close several sales simultaneously Go to "My ongoing sales" Select the sales to be closed by checking the correspon...
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Restart a sale
Published in SellThis article explains how to restart sales that have been closed without a buyer via: “My unsold items: Closed” page The sales page Via “My unsold items: Closed” page Go to “My unsold items: Clo...
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How to create a similar sale?
Published in SellThis articles explains how to create a similar sale from: your sold items the item page From your sold items Go to "My sold items " Find the sale you would like to replicate Click on "More" and ...
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I received a lower bid. Whan can I do?
Published in SellAs a seller, you have the possibility to accept to receive lower bids on items in your store. For more information, you can read our article "How do I accept lower or grouped bids and how do I conf...
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I received a lower grouped bid. What can I do?
Published in SellAs a seller, you have the possibility to accept to receive lower grouped bids on items in your store. For more information, you can read our article "How do I accept lower or grouped bids and how d...
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View my sales statistics
Published in SellView your sales statistics by selecting your period from the scrolling menu. Several options are available, including the personalized period. It enables you to configure a date range. The page al...
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I cancelled a sale, how do I relist the item?
Published in SellThis article explains how to relist an item whose sale has been cancelled: from your sold items from the item's page From your sold items Go to the page "My sold items " Find the cancelled item...
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Change the feedback of a cancelled sale
Published in SellOnce a sale has been cancelled, you can no longer change the feedback you have given.If you wish to change it, you must cancel the cancellation request made for the sale. This cancellation must be ...
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How do I export my sales?
Published in SellThe export of sold, ongoing or unsold items is only available to members with a Club+ Silver or Club+ Gold membership You can export the items on the following pages: your sold items your history...
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View my items for sale
Published in SellThere are several ways to see your items for sale. Via the store Via the “My items for sale: In progress” page Via the store Click on "Sell" Click on "See my store" Tip: if your nickname is ...
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Archive and unarchive a sale
Published in SellArchiving is a useful functionality if you don’t want to restart a sale from My unsold items: Closed page. This is relevant when doing mass restarts because you can be sure to only keep lots which ...
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Receive a lower bid
Published in SellIn "My items for sale: Lower bids received", click on the "Answer" button. You can either : Accept the lower bid Make a counter offer Reject the lower bid
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Receive a lower grouped bid
Published in SellIn "My items for sale: Grouped bids received", click on the "Answer" button. You can either : Accept the lower bid Reject the lower bid
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Giving a feedback
Published in SellYou can rate your transactions on Delcampe. You can give your seller or buyer a feedback of 100%, 75%, 50%, 25% or 0%, based on the quality of the transaction. You can also leave a “comment only”. ...
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Change a feedback
Published in SellYou can only change a feedback within 60 days after the sale has closed. You can only change a feedback to a higher percentage or to "Comment only”. For example: from 50% to 100% or from 100% to ...
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