Delcampe Help Center home page Help center
  1. Delcampe
  2. Sell
  3. Managing my sales

Managing my sales

  • Applying a fee template to my ongoing sales

    Published in Sell

    This service is available to all sellers and will enable you to apply a fee template, regardless if they are already associated with a template. You can decide to apply a specific fee template to a...

    Users who found it helpful : 1 of 3 Read the article
  • How can I sort my sales listings?

    Published in Sell

    This article explains how to sort your sales listings. You can sort your items on the following pages: your ongoing sales your ongoing sales with bids your lower bids received your grouped bids re...

    Users who found it helpful : 0 of 0 Read the article
  • Modifying a sale

    Published in Sell

    As long as no bid is placed, you can change all the settings of an ongoing sale. To modify a sale Go to the item page Click on "Modify" on top of the page On this new page, similar to the selling ...

    Users who found it helpful : 1 of 5 Read the article
  • Closing a sale without bids

    Published in Sell

    If you want to close a sale which does not have any bids, you can close it immediately. To close a sale without bids Go to the item page Click on "Close" at the top right of the page Click on "Con...

    Users who found it helpful : 0 of 0 Read the article
  • Closing a sale with bids earlier

    Published in Sell

    If you want to close a sale with bids, there are three important points to consider:1. Where the remaining time is more than 24 hours, it is possible to request early closure of a sale with bids, b...

    Users who found it helpful : 7 of 9 Read the article
  • Closing several sales simultaneously

    Published in Sell

    If you want to close several sales, it is possible to close them all at once. To close several sales simultaneously Go to "My ongoing sales" Select the sales to be closed by checking the correspon...

    Users who found it helpful : 1 of 1 Read the article
  • Restart a sale

    Published in Sell

    This article explains how to restart sales that have been closed without a buyer via: “My unsold items: Closed” page The sales page Via “My unsold items: Closed” page Go to “My unsold items: Clo...

    Users who found it helpful : 1 of 4 Read the article
  • How to create a similar sale?

    Published in Sell

    This articles explains how to create a similar sale from: your sold items the item page From your sold items Go to "My sold items " Find the sale you would like to replicate Click on "More" and ...

    Users who found it helpful : 1 of 2 Read the article
  • I received a lower bid. Whan can I do?

    Published in Sell

    As a seller, you have the possibility to accept to receive lower bids on items in your store. For more information, you can read our article "How do I accept lower or grouped bids and how do I conf...

    Users who found it helpful : 0 of 0 Read the article
  • I received a lower grouped bid. What can I do?

    Published in Sell

    As a seller, you have the possibility to accept to receive lower grouped bids on items in your store. For more information, you can read our article "How do I accept lower or grouped bids and how d...

    Users who found it helpful : 1 of 3 Read the article
  • View my sales statistics

    Published in Sell

    View your sales statistics by selecting your period from the scrolling menu. Several options are available, including the personalized period. It enables you to configure a date range. The page al...

    Users who found it helpful : 2 of 12 Read the article
  • I cancelled a sale, how do I relist the item?

    Published in Sell

    This article explains how to relist an item whose sale has been cancelled: from your sold items from the item's page From your sold items Go to the page "My sold items " Find the cancelled item...

    Users who found it helpful : 10 of 12 Read the article
  • Change the feedback of a cancelled sale

    Published in Sell

    Once a sale has been cancelled, you can no longer change the feedback you have given.If you wish to change it, you must cancel the cancellation request made for the sale. This cancellation must be ...

    Users who found it helpful : 11 of 16 Read the article
  • How do I export my sales?

    Published in Sell

    The export of sold, ongoing or unsold items is only available to members with a Club+ Silver or Club+ Gold membership You can export the items on the following pages: your sold items your history...

    Users who found it helpful : 1 of 1 Read the article
  • View my items for sale

    Published in Sell

    There are several ways to see your items for sale. Via the store Via the “My items for sale: In progress” page   Via the store Click on "Sell" Click on "See my store" Tip: if your nickname is ...

    Users who found it helpful : 0 of 1 Read the article
  • Archive and unarchive a sale

    Published in Sell

    Archiving is a useful functionality if you don’t want to restart a sale from My unsold items: Closed page. This is relevant when doing mass restarts because you can be sure to only keep lots which ...

    Users who found it helpful : 1 of 2 Read the article
  • Receive a lower bid

    Published in Sell

    In "My items for sale: Lower bids received", click on the "Answer" button. You can either : Accept the lower bid Make a counter offer Reject the lower bid

    Users who found it helpful : 4 of 49 Read the article
  • Receive a lower grouped bid

    Published in Sell

    In "My items for sale: Grouped bids received", click on the "Answer" button. You can either : Accept the lower bid Reject the lower bid

    Users who found it helpful : 4 of 29 Read the article
  • Giving a feedback

    Published in Sell

    You can rate your transactions on Delcampe. You can give your seller or buyer a feedback of 100%, 75%, 50%, 25% or 0%, based on the quality of the transaction. You can also leave a “comment only”. ...

    Users who found it helpful : 1 of 4 Read the article
  • Change a feedback

    Published in Sell

      You can only change a feedback within 60 days after the sale has closed. You can only change a feedback to a higher percentage or to "Comment only”. For example: from 50% to 100% or from 100% to ...

    Users who found it helpful : 5 of 13 Read the article
Delcampe
Deutsch English (GB) Español Français Italiano Nederlands
Powered by Zendesk