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  3. Registration, login & verification

Registration, login & verification

  • I want to recover my balance. How do I verify my identity?

    Published in Account, settings & notifications

    Your balance under the "Payments" tab can be transferred to your bank account. To do this, we must first verify your identity. This article covers the following topics: How do I verify my identity...

    Users who found it helpful : 2 of 26 Read the article
  • Signing up as a private member

    Published in Account, settings & notifications

    You have the possibility to register as a private member or as a professional member. To register as a private individual: Click on "Sign up" or display the registration form Select "Private" Fill...

    Users who found it helpful : 9 of 23 Read the article
  • Signing up as a professional member

    Published in Account, settings & notifications

    You have the possibility to register as a professional member or as a private member. To register as a professional member Click on "Sign up" or display the registration form Select the desired ac...

    Users who found it helpful : 1 of 9 Read the article
  • Best practice for sending my identity document

    Published in Account, settings & notifications

    In order to verify your identity, you will have to send a proof of identity via the website so that our payment partner can check your data.The type of identity document accepted depends on the cou...

    Users who found it helpful : 36 of 68 Read the article
  • Login to my account

    Published in Account, settings & notifications

    To login to your account Click on "Login" or open the login page Enter your nickname and password in the dedicated fields Warning: enter only your nickname in the "Nickname" field. If you enter yo...

    Users who found it helpful : 27 of 111 Read the article
  • SMS check

    Published in Account, settings & notifications

    Members who would like to boost their reliability with other members, can request SMS verification of their account. This SMS check is a free and optional service. It allows you to have your accoun...

    Users who found it helpful : 8 of 22 Read the article
  • Log out of my account

    Published in Account, settings & notifications

    To log out of your account Click on "Welcome [nickname]" Click on "Log out"

    Users who found it helpful : 1 of 27 Read the article
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