I want to sell my items. How do I activate my payment methods?

When you put an item up for sale, it is important to be able to receive payment in a simple and secure manner.
To this end, we offer two solutions:

• Mangopay is our main banking partner, directly integrated into our website. Thanks to Mangopay, your buyers can choose from a wide range of payment options. Regardless of the payment method used, the funds will be credited to your Delcampe account. You can then transfer this money to your personal bank account at any time.

  ⚠Warning: Mangopay is integrated into your Delcampe account and cannot be deactivated. When you create your shop, you will be asked to authenticate yourself.
  If you do not verify your Mangopay account, you will not be able to sell or buy on the platform. This authentification is mandatory.

   

• PayPal, an optional method that you can activate if you already have an account or if you want to offer your buyers more choices.

To learn more about activating PayPal, please refer to our dedicated article "Activate PayPal to receive payments".

How do I authenticate my Mangopay account?

Our banking partner offers two simple ways to do this from the "Activation" page. 

By SMS  (recommended method) 

This authentication requires a mobile phone. To avoid wasting time during authentication, make sure you have your phone ready before you begin.
The phone number you add will only be used to verify your account and will not be used for any other purpose.

1. Click on the button “By activating my seller account, I accept the terms and conditions of our banking partner Mangopay.”
2. Click on "Activate my seller account"
3. A new page will open asking you to confirm your identity. Click on “Activate my seller account” again.
4. Tick the box to accept the terms and conditions of our banking partner Mangopay.

5. Click on "Start your verification"

6. If your device is compatible, the ‘passkey’ option will appear on the screen. Click on it "Skip"

7. Please confirm your email address by entering it again.
The email address for your account will appear on the screen but will be partially hidden by asterisks. Re-enter it manually below.

8. Generate a 6-digit PIN code and confirm it.

9. Add your phone number
⚠️  Make sure you select the correct country code. By default, the code shown will be that of France (+33).

10. A 6-digit SMS code will be sent to your phone number: enter it on the screen.

11. You are authenticated!

With your phone or computer

This authentication method is known as passkey or access key authentication. It is faster than SMS authentication because it uses biometric authentication.

1. Click on the button “By activating my seller account, I accept the terms and conditions of our banking partner Mangopay.”
2. Click on "Activate my seller account"
3. A new page will open asking you to confirm your identity. Click on “Activate my seller account” again.
4. Tick the box to accept the terms and conditions of our banking partner Mangopay.

5. Click on "Start your verification"
6. If your device is compatible, the ‘passkey’ option will appear on the screen. Click ‘Continue.’
To authenticate yourself, you can use one of these options and follow the instructions on the screen:
- A code from your device
- Your Windows session password
- A QR code to authenticate yourself from another device...
 
This list is not exhaustive and depends mainly on the configuration of your phone or computer. 

Click on the black button “Valid Code” at the end of the process.

7. Please confirm your email address by entering it again.
The email address for your account will appear on the screen but will be partially hidden by asterisks. Re-enter it manually below.

8. Generate a 6-digit PIN code and confirm it.
 

9. You are authenticated!