If you don't want to make a sale with a particular member, you can place him/her on your blacklist. This feature will prevent him/her from buying from your shop.
In order to blacklist a member:
- Go to the page "Buyer blackist"
- Click on "Add a buyer"
- Enter the member's nickname and the reason why you want to add it
- Click on "Add to list"
The reason you indicate for blacklisting a member is confidential and will not be communicated to the member.