How to recover the information needed to pay for your purchase

As soon as a transaction is marked paid, the information to send the payment is no longer available.

To have access to the information again, simply follow the procedure below:

1. Go to “My purchases: Awaiting Shipment”
   
   
2. Select the transaction and click on the “Payment sent” icon
   
   
   
   The transaction will move back under the “Awaiting payment” tab
3. Go to “My purchases > Awaiting payment”
   
   
4. Click on the transaction button.
5. Send the payment again