Club+ membership

This article covers the following topics:

 

What is Club+?

Club+ is a membership offered by the Delcampe website. It provides a guarantee of reliability and security with access to more exclusive services and discounts. It enhances your name recognition with the members you work with.

There are three different Club+ membership levels:

  • Club+ Bronze
  • Club+ Silver
  • Club+ Gold


You will have access to certain exclusive services depending on your membership.
Your membership takes effect as soon as you enter the postal verification code we mail to your address. See the article on postal verification for more information.

For more information about membership, go to the Club+ page

How do I become a Club+ member?

To become a Club+ member:

  1. Go to the Club+ page
  2. Select the membership you want based on your needs and the options listed (Club+ Bronze, Club+ Silver or Club+ Gold)
  3. Under the membership selected, click on mceclip0.png
  4. A new page will be displayed. Check the mailing information shown (the postal verification code will be sent to you at this address)

    mceclip1.png
  5. Select your membership again
  6. Click on mceclip2.png
  7. As soon as you receive your postal verification code, enter it on the Verify my address page and click on mceclip6.png
  8. Take advantage of the many benefits of your membership.

Note: if your Delcampe account doesn’t have enough funds, an error message will appear asking you to credit your account.
Return to the Club+ page and select your membership

 

How do I change my membership?

You can change your membership at any time on the My Club+ page: Club+ membership


To select a higher-level membership:

  1. Go to My Club+: Club+ membership
  2. Click on mceclip7.png
  3. Select your new membership
  4. Click on mceclip8.png to confirm your selection


To select a lower-level membership:

  1. Go to My Club+: Club+ membership
  2. Click on mceclip9.png
  3. Select your new membership
  4. Click on mceclip8.png to confirm your selection

Note: selecting a lower-level membership will entail administrative fees. They are clearly indicated in the “Move to a lower membership level” section.

 

How do I change my Club+ membership renewal?

Your membership will renew automatically. You will receive an email informing you that your membership is about to expire.
However, you can change this option at any time and renew with a different membership (lower or higher) or stop renewing your Club+ membership

To renew your membership at a different level:

  1. Go to My Club+: Club+ membership
  2. Select the following and your new membership
    club1.png
  3. Confirm your choice by clicking on mceclip11.png

To end your Club+ membership:

  1. Go to My Club+: Club+ membership
  2. Select mceclip10.png
  3. Confirm your choice by clicking on mceclip11.png

How do I cancel my Club+ membership?

You can cancel your Club+ membership within 15 days of activating or renewing it. Your account will be credited with the number of unused days.

Note: once this deadline passed, you can no longer cancel your membership.


To cancel your membership:

  1. Go to My Club+: Club+ membership
  2. Click on mceclip12.png at the bottom right of the page
  3. Confirm the cancellation by clicking on mceclip13.png

Note: cancellation will incur administrative fees. They are clearly shown in the box about cancelling your membership.

 

Was this article helpful?
1 out of 6 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk