To change a payment request that hasn’t been paid yet:
- Go to "My sale tracking: invoiced”
- Find the payment request to be modified and click on next to the request of your choice
- Select "Edit the payment request" in the drop-down menu
- Edit your request.
If, at this stage, you want to remove an item from the payment request, check the box(es) following the item(s) and click on . Items will be isolated in another payment request in "My sale tracking: to be invoiced"
- Click on ans your buyer will receive a new payment request.
Tip: professional sellers should replace the term "payment request" by "invoice".
Warning: if you have used the automated fee template system, you can only apply a discount to your payment requests. Indeed, by using the fee template, you have previously defined your shipping and/or handling fees. These costs are fixed and cannot be modified.