If you erroneously marked an item “received”, the transaction will show up under the sales tracking “Received” tab and the “Item received” icon is checked.
To rectify this situation:
- Go to “My purchases > Received”
- Select the transaction and click on the “Item received” icon The transaction will move back under the “Awaiting Shipment” tab.
- Click on the “Item received” icon again when you receive the item.